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i-Omni Desk OSE-B�C/B�B/O�O commerce platform
Contact Point Contact Point
Jeong sik Seo CEO +��-�-���-���� Sookyung Park CEO +��-��-����-����
Jeong sik Seo CEO jsseo@ubicus.co.kr Sookyung Park CEO castle��@osangtech.co.kr
WEBSITE WEBSITE
Introduction Introduction
Our vision is to create customer value through contact center solutions. Our competencies are Osang Technology Co., Ltd.' is an IT innovation company that has grown in various fields, including
omnichannel desktop application SaaS solutions, accumulated expertise and a focus on global providing O�O/B�C/B�B solutions. Additionally, we are leading the industry through cutting-edge
markets. We pursue innovation, leveraging AI and big data to enhance operational efficiency and LLM-based AI and blockchain technology research
solve pain point.
Key Product/Service
Key Product/Service
It is a next-generation integrated commerce solution that combines cloud computing and AI tech-
'i-Omni Desk easily integrates with SDK from global CCaaS vendors like Genesys, NICE and AWS, nology to provide personalized experiences by analyzing customer data in real time. It is a scalable
enabling user-friendly features. It supports API integration with customer legacy systems, embed- and flexible platform that supports franchise management and guarantees service and stability.
ding into the screen. One-stop process for customer engagement can be achieved with omni chan-
nel interaction.
i-Omni Desk offering user-friendly features with global CCaaS, AI integration and customization. O�O platform with innovative AI-based cloud infrastructure to enhance business operation
efficiency
10 GLOBAL SaaS MARKET PLACE GLOBAL SaaS MARKET PLACE 11