Page 8 - GSMP2024 U.S.

WhaTap Labs Inc. LLOYDK

Contact Point Contact Point
Dongin Lee CEO +��-��-����-���� David Kim CEO +��-��-����-����

Yosep Park Head of Global Business yspark@whatap.io Alice Choi alice@lloydk.co.kr
WEBSITE WEBSITE
Competitiveness Competitiveness
WhaTap is a service designed to assist developers and operators. It offers easy installation, intuitive dashboards, and LLOYDK's corporate competitiveness lies in the ability to provide innovative and customized AI-based IT solutions
the ability to check IT situations with just a few clicks. WhaTap has obtained numerous domestic and international tailored to the specific needs of its clients. The company excels in leveraging cutting-edge technologies like cloud
technical certifications, and by integrating with AL/ML technologies, it can identify service risks based on response time computing, artificial intelligence, and big data to offer high-value services. LLOYDK's strength comes from its deep
patterns. technical expertise, adaptability, and a focus on client satisfaction, allowing it to stay ahead in a rapidly evolving
�. Global Region and Various Infrastructure Support - It operates in multiple regions worldwide and supports perfor-
market. By consistently delivering solutions that enhance operational efficiency and drive digital transformation,
mance monitoring for global services.
LLOYDK ensures long-term growth and a competitive edge across various industries.
�. Leading Monitoring Technology - With active stack analysis, it supports differentiated analysis techniques and detects
abnormal patterns. WhaTap can process data with its unique recipe by taking snapshots “selectively.” Hitmap, another
Introduction
key feature of WhaTap, is an AI-assisted pattern and transactional analysis feature that visualizes IT status in pixel
graphs. Over the course of � weeks, the AI studies the user’s IT environment. Upon completion of this period of at least
LLOYDK is an AI-based technology company that primarily provides IT solutions, consulting, software development,
� weeks, Hitmap can start providing significant data in pixel graphs through which users can immediately make
and data analytics services. The company focuses on helping businesses achieve seamless digital transformation by
decisions.
offering customized solutions utilizing cutting-edge technologies such as cloud computing, artificial intelligence (AI),
�. Obtained Multiple Domestic and International Technical Certifications - It has acquired CSAP certification, GS certifi-
and big data. LLOYDK supports a wide range of industries via utilization of its technical expertise, as well as strategies
cation, KCSP certification, AWS Qualified Software, and ISO �����/�����/����� certifications.
tailored towards helping clients enhance competitiveness.
�. Service for Developers and Operators -WhaTap not only provides simple performance metrics but also detects prob-
lems and suggests improvement measures.
Key Product/Service
Introduction
DO SOLUTION provides AI-driven customer service solutions that automate interactions, enhance efficiency, and deliv-
WhaTap Labs is the first SaaS-based integrated IT monitoring service company in Korea, offering monitoring of various er personalized experiences. Leveraging advanced natural language processing and machine learning, our platform
IT operating environments such as servers, applications, databases, and Kubernetes on a single platform. WhaTap Labs’ streamlines support, reduces response times, and boosts customer satisfaction.
solution, “WhaTap,” differs from its competitors in that it leans toward the prevention of IT problems rather than
post-crisis analysis through the use of massive amounts of data in conjunction with AI. In other words, WhaTap’s key
features ‒ real-time monitoring and visualization ‒ enables users to instantly identify the root cause of a problem. With
over �,��� domestic customers, WhaTap Labs is expanding globally, having recently entered markets in Japan, South-
east Asia, and the United States.
Key Product/Service

WhaTap provides monitoring across various fields such as servers, applications, databases, and Kubernetes on a single
platform. This allows for quick reactions in response to changes in complex IT environments and offers optimal moni-
toring services. WhaTap can swiftly adapt to service complexity and changes. Through the flexible scalability of its
collection server, it can handle the monitoring of data surges. Its unified collection server architecture allows for the
flexible integration of data from various sources.

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8 GLOBAL SaaS MARKET PLACE GLOBAL SaaS MARKET PLACE 9